FAQ

Burns Towing FAQs

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Notice to our customers picking up vehicles or personal belongings: Our office is closed for lunch from 12:00-1:00 P.m. on weekdays.

Burns Towing FAQ

Have a towing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What Does It Cost To Retrieve My Vehicle?

    If your vehicle was impounded within the last 48 hours, please allow a minimum of $300 or more to pick it up during normal business hours.

    The impound fees are in accordance with those authorized by the Washington State Patrol. The current hourly rate for small vehicles is $184 per hour minimum for the tow operator’s time and equipment use.

    The daily rate of storage is $48 per day minimum if the vehicle is 20 feet in length or less. Anything exceeding 20 feet in length with is subject to double storage rates. 

    After the hours of 8 am to 5 pm Monday to Friday or any holiday, there is an additional after-hours release fee of $92 plus tax over and above the hourly impound and daily storage fees.

  • How Do I Get My Car Or Personal Belongings?

    Redemption procedures are in strict accordance with RCW Title 46.55.120.

    You must be the LEGAL owner, the REGISTERED owner, or INSURER of said vehicle.

    You must have government-issued photo identification.

    If you are redeeming a vehicle and do not have a current (valid) driver’s license, you will still be required to provide picture ID. Should you not have your driver’s license with you or your driver’s license is no longer valid, please be advised that you must provide a “licensed” driver to remove your vehicle from any of our impound lots.

    Only loose personal belongings may be removed from an impounded vehicle.

    Nothing bolted, wired, mounted, or fixed to the vehicle may be removed when retrieving personal property.

    All vehicles placed on hold by a police department, will require a court ordered release or impounding agency authorization, before you are able to redeem your vehicle.

    You must pay with cash, credit/debit card, or company check.

  • What If I Am Not The Registered or Legal Owner?

    Bring the Registered or Legal owner or:

    Bring an original notarized letter signed by the vehicle owner with a copy of their ID stating that you are their authorized agent allowed to pick up their vehicle or property. Government-issued photo ID required.

  • Can I Redeem A Car With A Bill Of Sale?

    A bill-of-sale does not constitute proof of ownership in Washington State, and therefore cannot be used to redeem an impounded vehicle.

    You must go to a licensing agent and transfer the vehicle’s registration into your name before attempting to redeem the vehicle.

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